Contact
Hello. Let’s talk.
Questions about a design, a custom invitation or a payment? Email us, or message us on WhatsApp. A real person replies, usually within one business day.
Questions
Quick answers.
How do I reach Nimtto?
Email us at [email protected], or message us on WhatsApp at +977 980-6393298. A real person replies, usually within one business day. Our team is based in Nepal and works with couples and hosts around the world.
How long does it take?
Your invitation appears in your dashboard as soon as your payment is confirmed. Our design help usually takes 1 to 3 business days once we have your details. A design made just for you takes longer, so tell us your date and we plan around it.
How do I pay?
You pay once, in US dollars, by card or PayPal on PayPal’s secure checkout. We never see your card number. As soon as the payment goes through, your plan switches on and your invitation appears in your dashboard, ready for your details.
Can I get a refund?
Payments are final. In a critical case you can ask us, and we may approve a full or partial refund. If anything is wrong with your invitation, we fix it for you. Our refund policy page has the details.